Ref: 201107211318EC
Last Edited: July 21st, 2011
| Objective |
For Triaster IT to obtain the information required to complete server software upgrade.
To answer any questions customer IT may have regarding both the server software upgrade and client software upgrade. |
| Takes place |
ASAP following decision to upgrade |
| Attendees |
IT decision maker & liaison, Project lead |
| Number of attendees |
One or two |
| Prerequisites |
None |
| Preparation checklists to action |
SI
|
| Location |
By telephone |
| Length of call |
Up to 1 hour |
| Call set up |
We will send you to an Outlook meeting invitation for the time agreed and our consultant will call you on the telephone number supplied. |
| Start/finish times |
TBA
|
| Triaster consultant |
Technical Support Manager |
|
| Agenda item |
Details |
| Introductions |
|
| Technical Information |
Technical Information regarding server(s)
N.B. Have Administrator username and passwords (for publication & cloning) changed? |
Either:
On-site server deployment |
·
Discuss Triaster Minimum system
requirements
·
Confirmation of remote access
method*
·
Confirm customer content to be
carried forward. Consider:
o Homepage(s)
o Nav bar
o Menu pages
o Maps
·
Consider treatment of links to
library (from within maps or documents)
If remote access cannot be granted, Triaster IT will not be able to install the Triaster server software, but will provide a detailed installation plan. |
Or:
Hosted dedicated server |
·
Confirm customer content to be
carried forward. Consider:
o Homepage(s)
o Nav bar
o Menu pages
o Maps
- Consider treatment of links to library (from within maps or documents)
|
| Customer IT actions |
- Re Server software upgrade
- Re Process Navigator (client) software upgrade
- Confirmation of on-going contact for server upgrade project
|
| AOB |
|
| Next steps: |
- Triaster I.T.
- Customer I.T.
|
| 