Optional: Process Discovery Workshops - agenda

Ref: 201104191529EC 
Last Edited: April 19th, 2011
 Objective To work with your subject matter experts to map their processes and publish them to your process library
 Attendees Process Owners, Process Managers, Subject Matter Experts
 Number of attendees  Up to 6
 Prerequisites Have a detailed understanding of the process to be mapped
 Preparation checklists to action


 Number of days  Multiple days are advised, with ½ day per group of process owners…

Client site (can be hosted at Triaster’s offices if required)

 Room set up type  Workshop
 Start/finish times, unless otherwise agreed

9:30 – 16:00

(10 minute breaks generally take place at 10:30 and 14:30. Lunch is generally at 12:30 for an hour)

Alternative times can be agreed

 Triaster consultant  Professional Services Consultant

 Agenda items
 Welcome & introductions

Your Process Library 

  • Project objectives and milestones
  • Library Demonstration
 Scope of processes to be captured
 Brown paper exercise: ‘capturing your processes’
 Mapping the processes in Triaster (consultant)
 Publishing to your process library
 Presentation of new library content
Next steps:
  • Review and Approval
  • Software training?