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Additional incorrect Activity master created on Document Stencil

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Ref: 20090723
Last edited September 28th, 2011

Symptoms:
 
On drawings created from some templates/stencils, a spurious Activity master is added to the Document Stencil when an Activity is first added to a drawing. That Activity shape is based on the extra Activity master, not the already-existing one, despite 'match master by name on drop' being set. Drawings that contain Activities based on this extra master are corrupted easily.

The problem can be produced as follows:
 
1 .Create a new drawing
        Node = n1
        Activity = a1
        Deliverables = d1, d2
        Connections: d1 to a1 to d2

2. Save and close.

3. Open in Process Navigator.

Cause:

The cause of this is that Visio 2003 and 2007 appear to ignore Match Master by Name on Drop unless the document's stencil window is opened before a new shape is instanced. To see this, repeat the above steps but this time prior to dropping the shapes, select File > Shapes > Show Document Stencil. The stencil need not remain open, it merely needs to be opened at some point. When it is opened, the above problems do not happen.

Solution:
 
Version 4.62.14 and later of Process Navigator automatically open and close the Document stencil when a map is being opened. This appears to resolve the problem.
 
Applies to:
  • Process Navigator 4.60, 4.61, 4.62
  • Visio 2003
  • Visio 2007

Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on +44 (0)870 402 1234.
 
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