KB‎ > ‎

Property Values are not Retained

Ref: 201012101342 
Last Edited: December 10th, 2010
 
 
Symptoms:
A property is set through a shape's Properties dialog, but when that dialog is opened subsequently, the property value has been lost.
 
Possible Cause:
The Properties XML file has more than one definition of the property for this shape.
 
Solution:
Ensure there is only one definition of a property for a particular type of shape in the Properties XML file.
NOTE:
The Properties XML file can be identified from the 'File Locations' tab of the Options dialog in the Process Navigator Visio client.
 
Comments:
If there are duplicate properties in the Properties XML file, this may be apparent from a shape's Properties dialog's properties listing (depending on whether properties with duplicate names have duplicate captions too). You may find that having updated one of those properties, and then closing and re-opening the Properties dialog, the property value is associated with the other, duplicate property. If you try to update the property value through this property, and close and re-open the Properties dialog, the property value is lost.
 
Applies to:
  • All versions of Process Navigator.
Comments