Last Edited: September 9th, 2011
When the hyperlink of a Feedback E-mail shape is executed, a new e-mail is created. The subject line may be expected to include the name of the Node, and perhaps other attributes of the Node, depending on the design of the Feedback E-mail shape. However, the subject line may not be correct, where place-holders haven't been replaced with the associated Node attributes, e.g.
Feedback on the <Process Name> process
The mechanism that constructs the subject line assumes that the name of the Node shape is 'Node' (this is the Visio shape name, which can be found by selecting the Node shape > Format > Special...). Usually it is, but if the Node has been replaced through Process Navigator's Replace Shape facility, then it will probably have a name such as 'Node.10'. In that case, the Node shape cannot be referenced properly, and the mechanism that inserts attributes of the Node into the subject line fails.
If this problem is isolated to one or a few Nodes, then a Node can be renamed manually, and the Feedback E-mail shape replaced with a new one.
If this is a problem for many maps, then Replace Shape can be used to replace Nodes and Feedback E-mail shapes. The replacement Nodes should automatically be named 'Node', assuming that the Nodes they replace are named otherwise.
Note that it's important that the Node is replaced before the Feedback E-mail shape. When the new Feedback E-mail shape is added to a page, the Node on that page must be named 'Node' (which is expected of the replacement Node).