KB‎ > ‎

Additional Info/Responsibility field locked after Excel Import

Ref: AW 201103021144
Last Edited: September 1st, 2011
Defect Ref: 2596314
After an Excel import, the Responsibility box (when shown on an Activity) does not update when you change an Activity's property. The Responsibility box will then also be visible even if you turn off the box in Options that state 'Display additional info on Activities'. The steps needed to reproduce the issue are:
  1. Create a process map in Process Navigator containing an Activity.
  2. Click Process Navigator > Options.
  3. On the General tab, make sure the "Display additional info on Activities" tick box is un-ticked.
  4. Click Update.
  5. Save and close the file.
  6. Export the process map to Excel.
  7. Import the process map from Excel.
  8. Open the process map.
  9. Click Process Navigator > Options.
  10. On the General tab, tick the "Display additional info on Activities" tick box.
  11. Click Update.
You should find that no additional information boxes appear. If you drag on a new Activity, the Activity is fine.
The Prop:ShowLevelAndID field was overwritten on import from Excel. It no longer has the required code in it that will allow this functionality to work.
Remove the column Prop:ShowLevelAndID from the Excel spreadsheet before importing it, or alternatively contact Triaster to have your Activity shape updated on your stencil.
Applies to:
  • Process Navigator All