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The Approval of a process map fails if the file is open when it is approved.

Id: 2575226
Last Edited: May 24th, 2012
Applies to: Triaster Server 11.2
 
Description:
  1. Open your Approvals web component.
  2. Open a process map that is due to be approved.
  3. Preform an approval decision on the process map (Approve/Rework).
  4. The Process Map is not approved and no error is given. 
 
Cause:
Process Navigator is unable to edit a process map that is open.
 
Workaround:
  1. Close the map.
  2. Publish the process library.
  3. Re-apply the changes made in the approvals tool.