Last Edited: April 24th, 2012
When opening an existing process map, no stencil appears.
Possible Cause 1:
It is possible that the file is not being saved with its workspace information. See 'Stencil does not save with Process Map' for more information.
Possible Cause 2:
If using Visio 2010, Visio may be configured not to display stencils.
With the map open in Visio:
Note: There is a similar setting in Visio 2003 and 2007, but switching off the visibility of stencils doesn't persist in new sessions of Visio.