Process Mappers‎ > ‎Visio Process‎ > ‎

Connectors Do Not Glue or Route Correctly

 This article is suitable for a Process Mapper

Ref: 20060307
Last edited September 28th, 2011
Connectors do not glue to any shapes when their ends are dragged to the shape's connection point. However, they do glue correctly when using the Properties dialogs and using the Visio Connect Shapes tool.
Possible Causes:
Gluing Switched Off in File. Gluing behaviour can be set for a file, and may have been switched off.
Check the gluing behaviour (in Visio 2003 and Visio 2007, Tools > Snap & Glue), and modify if necessary.
Applies to:
  • Process Navigator all versions
  • Visio 2003
  • Visio 2007

Need further help? Contact the Triaster Support team by e-mailing or by calling us on 0870 402 1234.

                    Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail