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Absolute path name resolves to mapped drive

 This article is suitable for a Process Mapper

Ref: 200912091052
Last Edited: September 28th, 2011

Symptoms:

UNC path resolves to drive letter even when browsing to the server name and required folder

Cause:
 
If you have a network drive mapped on the authoring machine Visio will resolve the address to be the preferred addressing method which may be a drive letter.
 
In this example we want to hyperlink to a file called sample.doc it is in the following location
 
My Network
    Manila
        Process Library
            Documents
 
On the authoring machine we have an X:\ drive mapped to 'Documents'. Insert hyperlink and browse to local file using my network places. Once you accept the file the path changes to X:\sample.doc
 
Solution:
 
1. Over type the address to replace X:\ with \\Manila\Process Library\documents
 
or
 
2. Use Process Navigator to Replace hyperlink and follow the step above
 
or
 
3. Use Export to Excel for any existing maps and make the changes in the hyperlinks sheet
 
Applies to:
  • Process Navigator all versions
  • Visio 2003
  • Visio 2007

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