Responsibility Box treated as a non-Triaster shape when exporting to Excel

 This article is suitable for a Process Mapper

Ref: AR20090422
Last Edited: September 28th, 2011
The following error message is shown when attempting to export to Excel.
Non-Triaster Shapes detected in the map 'C:\Documents and Settings\Andrew Ridgley\Desktop\Process Maps\Sales\Process order.vdx'.
This file has not been exported to Excel. Please run the Non-Triaster Shapes report (Reports > Other Reports) to identify these shapes.
This issue can occur when attempting to export older maps to Excel. If the Excel Export settings have been configured to block Non-Triaster shapes (Tools-Options-Excel Import) this will prevent an export to Excel from taking place
The workaround for this is to open the map and then save it (without making any changes). The responsibility tabs will behave correctly from now on.
Applies to:
  • Process Navigator 4.60 onwards 

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