The Complexity of a Process Map is Zero

 This article is suitable for a Process Mapper

Ref: CC20041111 
Last Edited: September 28th, 2011
 
Symptoms:
 
You can load a process map in Process Navigator and it is recognised a as valid map, but the complexity is zero and Process Navigator does not detect matching Deliverables.
 
Possible Causes:
 
This error occurs as a result of a Circular Activity Hierarchy in the process map.
 
Solution:
 
Please refer to article Circular Activity Hierarchy describing how to rectify the issue.
 
Applies to:
  • Process Navigator all versions
  • Visio Template 

Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on 0870 402 1234.
 
Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail feedback@triaster.co.uk