Preparing to upgrade to Microsoft Visio 2013/2016

 This article is suitable for a Library Administrator

Ref: 201504281344 IW
Last Edited: 4th Dec 2015

Preparing to upgrade to Microsoft Visio 2013/2016

Since version 14.3 the Triaster Solution has been compatible with Microsoft Visio 2013 (now 2016 too).

Microsoft introduced a new file format in Visio 2013 (VSDM) which replaces the format used in Visio 2010 and Visio 2007 (VDX). The new file format means that all the components needed by Visio are stored in a zip file, as opposed to text files for the VDX format. Generally, this means that a file that would be around 1.5 MB in size as a VDX, would be around 400KB as a VSDM. 

Visio 2010 and Visio 2007 cannot work with VSDM, and Visio 2013 can't work in VDX, in ways that are compatible with Process Navigator, so it is NOT possible to use a mixture of different Visio versions.

As a result, if you wish to upgrade, for example from Visio 2010 to Visio 2013, all machines (including servers) using Triaster software will need to be on the same version of Visio, and the latest Triaster software.

The scope of the upgrade therefore needs to cover:

  • Visio on Process Mappers desktops
  • Process Navigator on desktops
  • Visio on the server
  • Triaster Solution up on the server: Process Navigator and Triaster Server
  • Mapping Template
  • All process maps

The Triaster technical implementation team will upgrade:

  • Triaster solution on the Triaster server: Process Navigator and Triaster Server
  •  Mapping template
  •  All process maps

However this will require coordination with your internal IT who will need to upgrade the following at the same time:

  • Visio on Process Mappers desktops
  • Process Navigator on desktops
  • Visio on the server

The upgrade will take some time therefore, during which your Process Library will need to be frozen, with (for example) no new process maps created, approved or published. In addition no maps can be out for approval. Accordingly the upgrade will have to be scheduled to take place over a period which is convenient for Users, the Library Administrator and your internal IT.

Please note: SP1 for Visio 2013 resolves an issue where the display of text in published maps is of poor quality.

If you would like to commence the process to upgrade to Microsoft Visio 2013, please e-mail customer.services@triaster.co.uk or call Emily or Jo on +44 (0)870 402 1234.






Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on + 44 (0)870 402 1234.
 
Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail feedback@triaster.co.uk