Strange Characters in HTML

 This article is suitable for a Library Administrator

Ref: JB200903111139
Last Edited: September 28th, 2011
 
Symptoms:
 
When viewing an HTML document, such as a report, strange characters may be displayed.
 
 
 
Solution:
 
A web browser can be configured to use different character encoding when rendering a page. For example, to configure Internet Explorer 7:
 
Open Internet Explorer > Page > Encoding > More > Unicode (UTF-8)
 
 
 
If an immediate change isn't apparent, restart Internet Explorer. If you're viewing a report through Process Navigator's browser, restart Process Navigator.
 
Note:
 
When naming a Process Navigator element by editing the shape's text directly, Visio may use characters that it deems suitable. For example, opening and closing double-quotes will used in place of generic double-quotes. If the element was named through its Properties dialog, generic double-quotes would be used.
 
Applies to:
  • Internet Explorer 

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