Incorrect email client opens when clicking on feedback button

 This article is suitable for a Library Administrator

Ref: PEV201001121653 
Last Edited: September 28th, 2011
When pressing the "Feedback E-mail" button, you may find that your default e-mail client for Internet Explorer is set to the wrong program. 
The default mail program has not been set up correctly in Internet Explorer. 
To change this setting go to the "Tools > Internet Options" menu item.

On the "Programs" tab select your e-mail client in the "E-mail" drop down box.

This should correct the behaviour of Internet Explorer when you press the "Feedback E-mail" shape.
Applies to:
  • Browser Toolkit
  • Internet Explorer

Need further help? Contact the Triaster Support team by e-mailing or by calling us on 0870 402 1234.
 Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail