Last Edited: April 13th, 2012
When a hyperlink from a map page is executed that requires an application to be run to open the target, the map page is replaced by a blank webpage. When the hyperlink target is closed, the browser back button needs to be clicked to return to the map page. This could involve:
This behaviour is influenced by the following:
Windows User Access Control (UAC)
UAC is a feature of Windows Vista and 7. When enabled, the execution of the hyperlink may be interrupted, and a blank webpage opened.
This is a security feature of Internet Explorer. When a map page is open with Protected Mode turned off, a blank webpage may be opened when executing the hyperlink. In Internet Explorer 9, the File > Properties dialog displays the zone and the Protected Mode status.
Whether Protected Mode is enabled can depend on the security zone with which Internet Explorer associates a map webpage. Protected Mode is commonly enabled for the Internet zone, but not for Trusted sites.
Ensure the process library web pages are located in a zone for which Protected Mode is enabled.