This is available from version 15.3 onwards.
When choosing how to deploy the Triaster solution, there are
Use of an on-premises server which the customer
will provide themselves. This is particularly suitable for customers with sensitive
data which must remain on site
Use of a cloud-based server which is provided
and maintained by Triaster. This is more
suitable for customers who don’t wish to have the overhead of maintaining and
updating a server themselves
With the cloud-based offering, the process mappers will
install Visio and Process Navigator on their local machines in order to create
and edit maps. These maps will then be saved into a local Dropbox folder
containing Sandpit maps; this is synced with the corresponding map store folder
on the server. The library administrator will manage the permissions on the
Sandpit maps folder for each mapper. Each mapper will need to log in to their
own Dropbox account in order for the shared folder to be available.
The cloud-based server is a Microsoft Azure virtual machine.
This can be scaled from a single-core machine with 1.75GB up to a 32-core
machine using the latest processors and 448GB of RAM, as your needs develop
The Distributed File Locking mechanism must be enabled by
opening Process Navigator and choosing Tools -> Options, selecting the Beta
Features tab and ticking the Enable Distributed File Locking box. Generally,
this will have been done at installation time.
When a user opens a map, a lock file is created; if another
user opens the same file, it will be in read-only mode only. The lock file will
be in the format ~trMapName.~txt. This file can be opened with Notepad if a
mapper needs to see what which user currently has the file open. The content of
the file is “TriasterPublisher locked
file on 08/12/2015 16:25:27 local time, 08/12/2015 16:25:27 GMT” .If a user
attempts to load the map in Analyst Edition, the map will not load.
It is important that mappers do not manually delete these
files; if a lock file has been created and not removed when the map has been
closed (for example, by an automated publication process), the library
administrator will need to manually remove the unwanted lock file.
If two users open a map at exactly the same time, it is not
always possible for a lock file to be created. In this case, and if both users
attempt to save changes to the map, only the first user will have their changes
saved successfully. The second user will
not have their changes saved and instead a Dropbox conflict file is created. The
conflict file will be named <MapName>
(<Username>'s conflicted copy <date>).vsdm, (for example Pay
Invoice (John Smith’s conflicted copy 2016-01-06). The unsaved changes from the
second user will be within this conflict file.
If Process Navigator finds a conflict file within the multi
map root, that file will be given the extension of “.badname” so that it is
easier to spot and to prevent the conflicted file from being published.
If one or more conflict files have been created, it is
recommended that you contact Triaster support for advice. The conflict file
will need to be compared with the saved version and the changes merged from the
conflicted file into the saved file.
Conflict files can also be created when a map is opened but
the user is not connected to the internet.
It is strongly recommended that mappers avoid working on maps while offline.
If offline editing of maps is necessary, mappers will need to be aware of the
risk of conflict files, particularly if other mappers can be editing the same
maps or a publish may be happening.
What if I already have a Dropbox account, for example for personal use? Each Dropbox account will have its own separate folder on your local machine
What happens if I edit a map when I’m not
connected to the internet? Other users will not know that you have the map open
and so there will be an increased chance of a Conflict file being created (see
above). When you next connect to the Internet, Dropbox will try to sync these 2
What happens if I accidentally delete maps?
Contact Triaster support who will be able to restore the maps from Dropbox’s
What versions of Visio does this feature
support? All that are currently supported.
How secure are my files? Microsoft Azure meets
all the internationally standards on data security including ISO/IEC
27001/27002:2013. For more details, please see the Azure website https://azure.microsoft.com/en-gb/support/trust-center/security/
Do you support OneDrive or other file syncing
mechanism? We are currently working to expand the range of file syncing that we
work with. Please contact Triaster support and we will be able to advise you on
how your needs could be met.