Browser Toolkit fails to show additional information when placing mouse over a shape

 This article is suitable for an IT Adminstrator

Ref: PEV201001121703
Last Edited: September 28th, 2011


Placing your mouse over a shape does not show additional information

Possible Cause:
Mouse over additional information feature is turned off in Process Navigator


To set the Browser Toolkit to publish with Visio 2002 mouse over, you will need to go to the "Config Files" directory for each of your sites and edit the "publication_tasks.xml" document. This file should be located on the publication server. Open this document in Notepad to edit it and find a task that is of task type "1" or if you are using a post 4.60 Process Navigator version then it will likely be called "EXPORTTOHTML" instead.

In this XML tag there is a property called "UseVisio2002MouseOver" set this to "true" for Visio 2002 mouse over and "false" for Visio 2003 mouse over.
Applies to:
  • Browser Toolkit
  • Publication Server

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