Browser Toolkit fails to show additional information when placing mouse over a shape

 This article is suitable for an IT Adminstrator

Ref: PEV201001121703
Last Edited: September 28th, 2011

Symptoms:

Placing your mouse over a shape does not show additional information

Possible Cause:
 
Mouse over additional information feature is turned off in Process Navigator

Solution:

To set the Browser Toolkit to publish with Visio 2002 mouse over, you will need to go to the "Config Files" directory for each of your sites and edit the "publication_tasks.xml" document. This file should be located on the publication server. Open this document in Notepad to edit it and find a task that is of task type "1" or if you are using a post 4.60 Process Navigator version then it will likely be called "EXPORTTOHTML" instead.

In this XML tag there is a property called "UseVisio2002MouseOver" set this to "true" for Visio 2002 mouse over and "false" for Visio 2003 mouse over.
 
Applies to:
  • Browser Toolkit
  • Publication Server

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