Getting usage figures from your library using Weblog Expert

 This article is suitable for an IT Adminstrator

Ref: 20120824PEV
Last Edited: 24th August 2012

Introduction

You have done the hard work in creating your process maps and published them to a library, but who uses them? The information has always been available in the form of reports from IIS but has been very difficult to access in a user friendly way.

We have been told of a tool by one of our customers that takes these logs and presents the information into tables and graphs. Unlike Google analytics it does not need to go out to the web to find usage information so is ideal for intranet sites like Process Libraries

How does it work?

Weblog uses the log files generated by IIS. These log files are usually in a location like C:|Windows\System32\Log files. You can configure IIS to use a different location if you wish. By default the tool looks at the root of the directory and will show a large number of results, these may not be related to process libraries

A typical log entry will look like this:

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2012-08-23 01:12:47
#Fields: date time s-sitename s-computername s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus sc-win32-status sc-bytes cs-bytes time-taken 

2012-08-23 08:50:37 W3SVC1 TRIASTER-01 217.65.164.250 GET /processlibraries+2011/processlibrary/live/html/finance/process+credit+and+debit+card+payments.credit+and+debit+card+payments_files/main_2.html - 80 - 81.144.235.101 HTTP/1.1 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:15.0)+Gecko/20100101+Firefox/15.0 ASP.NET_SessionId=j10six45hny1qe21miiq2yru http://processlibraries.triaster.co.uk/processlibraries%202011/processlibrary/live/html/finance/process%20credit%20and%20debit%20card%20payments.credit%20and%20debit%20card%20payments.html processlibraries.triaster.co.uk 200 0 0 17779 718 109

How do I get better information?

You need to use filters. Weblog uses filters to control the information shown, based on include and exclude options, these filters can be applied to just show the html and not all the associated images and system files. To see a live example of Triaster's 11.2 process library results using Weblog, take a look here:
 
 
 
How do I create a filter?
Triaster have created a sample filter which shows just published html process maps, rather than including the associated file and images as well. To use this filter, the following steps should be followed.
  1. Download the file sample.wles from the bottom of this page.
  2. Open WebLog Expert and go to File -> Restore.
  3. Highlight the profile Triaster Sample and click the Edit button. This will open the Profile Properties dialogue.
  4. Select the General tab and edit Domain with your domain.
  5. Select the Log Files tab and check the log file path is correct.
  6. Select the Time Range tab and create an appropriate time range.
  7. Select the Filters tab and edit the library/site details as appropriate.
  8. In order to produce a html report, highlight the profile "Triaster Sample" and click the Analyze button.
For more details on how filters can be used to further customise your reports, please see www.weblogexpert.com/support.htm.
 
 
 
What are differences between Hits, Page Views and Visitors?
Hit - A request for any file (page, image, etc). A published map will typically contain a large number of files, so a single map will produce a large number of hits.
Page View - A request for a page file. Hits from spiders (such as Google) aren't counted as page views unless the Count spiders as visitors option is enabled.
Visitor - The program determines number of visitors by the IP addresses. If a request from an IP address came after some time (configurable timeout) since the last request from this IP, it is considered to belong to a different visitor.
 
 
 
For more information on the tool, please contact customer.services@triaster.co.uk to arrange a demonstration


 

Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on + 44 (0)870 402 1234.
 
Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail feedback@triaster.co.uk 
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sample.wles
(12k)
Andrew Ridgeley,
8 Feb 2013, 07:44