Error: The server threw an exception. (RPC_E_SERVERFAULT)

 This article is suitable for an IT Adminstrator

Ref: 201101280830 
Last Edited: September 28th, 2011
 
 
Description:
The following type of error may be reported in the publication Progress log:
25/01/2011 12:28:42 The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
Failure exporting c:\triaster\map store\processlibrary\3 Master\MyMap.vdx to html.

The User Actions Required log may contain more detail:
25/01/2011 12:28:42
Failure exporting c:\triaster\map store\processlibrary\3 Master\MyMap.vdx to html.

=== Begin For Triaster Support ===
The following content may be useful to the Triaster support team.
Please copy and paste it into an e-mail to support@triaster.co.uk
and attach any referenced files if you would like help understanding
how to avoid this issue reoccurring.
The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
Failure exporting c:\triaster\map store\processlibrary\2 maps for review\Finance\Bankers Draft Payment.vdx to html.

System.Runtime.InteropServices.COMException (0x80010105): The server threw an exception. (Exception from HRESULT: 0x80010105
(RPC_E_SERVERFAULT))
   at Triaster.ProcessNavigator.Common.ProcessObjects.DocumentsBase.BeginVisioScope(String strFullPathAndFilename, String strTemplateFileName)
   at Triaster.ProcessNavigator.Common.ProcessObjects.Maps.BeginVisioScope(String strFullPathAndFilename)
   at Triaster.ProcessNavigator.AnalystEdition.clsExportToHTML.PerformExport(String strTargetRoot, Boolean blnIncludeHeaderAndFooter, String strHeaderFileName, String strFooterFileName, Boolean blnAddMetadata, Boolean blnIncludeProperties, Boolean blnUseVisio2002MouseOver, Boolean blnUseDescriptionMouseOver, Boolean blnConvertHyperlinkCircleLinks, Boolean blnExportModifiedFilesOnly)
=== Finish For Triaster Support ===

Workaround:
If this is a persistent problem, then apply the configuration described in this article:
 
 Applies to:
  • All versions of Triaster software.

Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on 0870 402 1234.

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