Change the default page size for the Print Tool in Triaster Server

 This article is suitable for an IT Adminstrator

Ref: 20090528
Last Edited: October 10th 2012
 

Introduction

Triaster Server has a Print tool that is used to print process maps from Internet Explorer (IE), developed because of the difficulty in producing acceptable prints from Internet Explorer's in-built printing capability.
 
When printing a process map, a bitmap image is created and displayed in a new browser window. It's this image that's printed.
 

Configuration

The Print tool can be configured to create images of a size that is appropriate for printing on a particular size of paper. Settings are made in a 'config.xml' file, found in:
 
Triaster Server 10:
Triaster\Triaster Browser Toolkit\PrintFromWeb
 
Triaster Server 11 and later:
Triaster\TriasterServer2011\BrowserToolkit\PrintFromWeb
 
The scope of these settings is the whole Triaster Server.
 
A set of configurations for a particular size of paper is defined within a 'SettingsGroup'. The default setting is identified through a 'Default' attribute.
 
<ProcessNavigator>
 <PrintFromWeb>
  <SettingsGroup Name="A4 Portrait" Default="True">
    .
    .
  </SettingsGroup>
 
To change the default, just move the 'Default' attribute to a different SettingsGroup.
 
<ProcessNavigator>
 <PrintFromWeb>
  <SettingsGroup Name="A4 Portrait">
    .
    .
  </SettingsGroup>
  <SettingsGroup Name="A3 Portrait" Default="True">
    .
    .
  </SettingsGroup>
 
A larger size of image that may be associated with a larger size of paper could improve print quality when printing to a smaller size of paper where the printer is configured to shrink the print to fit the paper.
 

 

Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on 0870 402 1234.

                    Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail feedback@triaster.co.uk 
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