IT Administrators Top 10 FAQs

This article is suitable for an IT Adminstrator
 
Ref: 201110031149 AW
Last Edited: October 3rd, 2011

 

What are the minimum system requirements?

Before installing or upgrading the Triaster software it is important to ensure that your computer/server meets our minimum system requirements, please click here to find out more. 
 

Where can I download the Triaster software?

The Triaster software can be downloaded from here.
 

How do I install and activate Process Navigator?

To install and activate the Triaster software you will need to follow the steps outlined on this page. If you are unsure what your activation code is please contact activationteam@triaster.co.uk.

 

I use a thin client system, how do I install and activate Process Navigator?

When installing Process Navigator onto a thin client system there are a few pieces of information that will help you on the way. Click here to find out more.
 

What are the current known issues with the Triaster Software?

To find out about the current known issues within Process Navigator and Triaster Server's please click here.
 

Can I see the product release notes for the software?

Yes, when we release new software we also provider product release notes, these include information regarding new feature and operational enhancements that have been included.  For more information, click here.
 

What is the folder architecture that the Triaster Suite uses?

When planning for an upgrade or installation of a Triaster Server, it is worth looking at the current folder structure for the Triaster Software. This will ensure that you have taken all possible impacting factors into account before the installation moves forward.  Please click here to find out more.
 

How do I set up my Windows Server 2008 machine for a Triaster installation?

Windows Server 2008 has many different options when configuring the components required by our software, some of which are required to ensure a smooth installation and allow the server to be configured correctly. For infomation on exactly how to configure Windows Server 2008 with the required software components please click here.
 

Are there any issues of due dilligence that should be considered when managing a Triaster Server?

When managing a Triaster Server there are several important areas that all IT departments should consider. These areas include licencing, security, disaster recovery and more. To find out more, please click here.
 

What do each of the Triaster software components do?

When taking on the responsibility of a Triaster server one of the first questions, that does not always have a very obvious answer, is what the Triaster Compents actually do.  Click here to find out.
 

Do Triaster run any workshops to help me understand the Triaster system a little more?

Yes, we regularly hold Technical Workshops which are aimed at IT adminstrators who would like to gain a better understanding of Triaster. For more information please click here or contact crt@triaster.co.uk.
 

Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on + 44 (0)870 402 1234.
 
 Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail feedback@triaster.co.uk