What are the Minimum Requirements for the Triaster System?

Ref: 20080827
Last edited: January 13th, 2017
 
Please note that the following are NOT supported by Triaster:
  • Visio™ 2002, 2003
  • Excel™ 2002, 2003
  • Windows Server 2003
  • Windows 98, 2000, Millennium Editions, XP or previous
  • IIS lower than version 7
  • Apple Mac or Linux
 
 
End User PC
Usage

For using the Process Library

 Hardware Specification
  • As for IE 8
Software Specification
  • Internet Explorer 8 or later.
    • Please note: You will require IE10 or above in order to use the full functionality of a HTML5 homepage design (which is recommended).
    • Please note: IE8 and IE9 can be used to view a HTML5 homepage but some functionality (such as animated graphics) may be limited.
  • Adobe Flash Player for Internet Explorer (only required for customers using Flash browser content).


Authoring Machine - a client pc
Usage

To produce process maps, and required by each member of the authoring team

 Hardware Specification
A PC equipped to run Microsoft Visio.
  • 1.0 GHz or faster processor
  • 1 GB RAM for 32-bit (x86) processors or 2 GB for 64-bit (x64) processors 
  • 2.0 GB free disk space

Software Specification
  • Windows Vista, Windows 7, Windows 8 or Windows 10.
  • Microsoft Visio 2007, 2010, or from 14.3 you are able to use Visio 2013 (32 or 64-bit).
    • We recommend the latest service pack is installed.
    • All authors should use the same version.
    • Important: Please note that if you wish to use Visio 2013, all authoring machines and the Triaster Server must be using the same version of Visio. You are not able to have a mix of versions. Visio 2007 and Visio 2010 support VDX as a writable format, but not VSDM; Visio 2013 supports VSDM as a writable format, but not VDX.
  • Microsoft Excel 2007 or 2010
    • We recommend the latest service pack is installed.
    • All authors should use the same version.
    • Only required if authoring Excel documents (creating maps or managing property data through Data Manager) for use with Process Navigator.
  • .NET Framework 4.x
    • If .NET Framework 4.0, this would be the full installation, including these components:
      • Microsoft .NET Framework 4 Client Profile
      • Microsoft .NET Framework 4 Extended
 
 

Triaster Server (Test or Live server)
Usage

For publishing and serving Triaster Process Libraries

Hardware Specification
A server running Windows Server, with:
  • 10 GB free disk space as a minimum. 50 GB is usually ample, but this will depend on the volume of content.
  • 2.0 GHz processor or faster
  • 2 GB RAM or greater
Software Specification
  • Windows Server 2008 (including R2) or Windows Server 2012 (including R2)
    • Please click here for notes on how to prepare a Windows Server 2008 system for a Triaster Server installation.
    • Please click here for notes on how to prepare a Windows Server 2012 system for a Triaster Server installation.
  • IIS 7 or later, and required features.
  • Microsoft Visio 2007, 2010, or from 14.3 you are able to use Visio 2013 (32 or 64-bit).
    • Activated.
    • We recommend the latest service pack is installed.
      • SP1 for Visio 2013 resolves an issue where the display of text in published maps is of poor quality.
    • All authors and the server should use the same version.
    • Important: Please note that if you wish to use Visio 2013, all authoring machines and the Triaster Server must be using the same version of Visio. You are not able to have a mix of versions. Visio 2007 and Visio 2010 support VDX as a writable format, but not VSDM; Visio 2013 supports VSDM as a writable format, but not VDX.
  • NET Framework 4.x
    • If .NET Framework 4.0, this would be the full installation, including these components:
      • Microsoft .NET Framework 4 Client Profile
      • Microsoft .NET Framework 4 Extended
  • Windows Search 4.0
    • Please click here for notes on how to install this on Windows Server 2008.
    • Please click here for notes on how to install this on Windows Server 2012.
  • A user account for running Triaster services that has the following properties:
    • Interactive.
    • Password never expires or changes.
    • Should only be accessed for installation, configuration, upgrade and support purposes.
    • Should have full permissions on the Triaster installation folders.
    • Should have the "Run as a Service" right. This right is usually set if the user is a member of the local Administrators group.
    • For information on how to create a local service account user click here, or for information on creating an Active Directory domain account click here.

Recommended:

  • Adobe Flash Player for Internet Explorer
    • Only required for customers using Flash browser content. (
    • Although not strictly necessary on the server, it enables Flash-based content, e.g. homepage and dynamic menus, to be checked directly on the server.


 
File Server
Usage

For storing the process maps

Software Specification

Standard file server, no minimum requirements.

 Hardware Specification

Most customers require 10 GB or less depending on the number of maps and number of libraries. Some customers use 50 GB and more.

The zipped formats used by Visio 2013 and later are more compact than the VDX format used by earlier versions, so space requirements would be smaller.



Need further help? Contact the Triaster Support team by e-mailing support@triaster.co.uk or by calling us on + 44  (0)870 402 1234.

Do you have any feedback or suggestions that you would like to share with Triaster? We would love to hear from you! Please e-mail feedback@triaster.co.uk 
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